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Orders |
Placing Orders |
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Until we make our online ordering available, please call or
email us with your order.
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Canceling or Changing Your Order |
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You may cancel or change your order 24 hours after it has been
placed.
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Order Processing |
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Please allow 2
weeks to receive your order. In most cases, the order will be
shipped earlier, however times may vary due to the complexity of
the order and availability of the item. We will keep you
informed of any delay in your order.
If you are needing your order
within a shorter time period, we are more than willing to work
with you. Please let us know if your need your order sooner than
2 weeks from the time the order is placed
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Photo Tips for Personalized Gifts |
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- Files types of .jpg, .bmp, .tif, .png and .gif
are accepted, however .jpg files are usually best for photos.
- If you scan a printed photo, please scan the
photo at 300dpi. This will allow us to enlarge the photo without
decreasing the quality of the image.
- When taking digital photos, set your camera at
the highest possible resolution.
- If you do not have a digital photo to send or
do not have access to a scanner, you may send us your printed
photo and it will be returned with your order.
- Close-ups and images with bright colors will
produce the best results.
- Some images may be cropped to fit the product
you order.
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Returns and Refunds |
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Your satisfaction is our highest priority. We take pride in
every product we produce and want you to be as tickled with it as
we are. If for some reason, you are not happy with your order, you
may contact us within 30 days for a free reprint of your order or
a refund.
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